Improving Time Productivity and Effort Visibility for Enterprises. Is transparency important at work? June 19, 2012. Similarly, Customers want clear-cut KPIs from the service organization with precise information about the work output. Investors want clarity on financials so they understand how their investment is growing. Therefore, transparency is vital to build the trust necessary to retain customers and investor support. There are several ways to promote transparency internally and with the external .

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